Shipping and Delivery
At Quiescent Glow, we are committed to delivering your favorite candles quickly, safely, and with care.
1. Shipping Locations
We currently ship across India. For international delivery inquiries, please contact our support team at support@quiescentglow.com.
2. Processing Time
Orders are typically processed within 1–2 business days after confirmation.
3. Delivery Time
– Metro Cities: 3–5 business days
– Other Locations: 5–7 business days
4. Shipping Charges
– Free Shipping on prepaid orders above ₹499
– Orders below ₹499: ₹49 shipping charge
– Cash on Delivery (COD): Additional ₹60 fee
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email and SMS.
6. Delays
While we strive for timely delivery, delays due to weather, holidays, or courier service issues may occur. We appreciate your patience in such cases.
7. Packaging
All products are securely packed to prevent damage during transit. If your package arrives damaged, please contact us within 24 hours with photo evidence.
8. Customer Support
If you have any questions or concerns about your shipment, feel free to contact us at support@quiescentglow.com.